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28/01/2019

What is the cancellation policy?

Flexible policy:

We do not charge anything If cancellation is received 45 days prior to arrival.

Provided that the guest pays the full balance on time, they can receive:

a 50% refund of the total amount paid by the cancellation date if they cancel at least six weeks before check-in.
a 25% refund of the total amount paid by the cancellation date if they cancel at least four weeks before check-in.

Due to the pandemia (COVID-19), if your fly is cancelled or the govern of your country or Spanish govern close the borders at least six weeks before check-in, you obtain a full refund, in another case, we offer the possibility to move your stay for other dates/season/year.

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